AI customer support for solo founders

AI customer support for solo founders:
chat, meetings, and inbox in one.

One workspace instead of three tools.

JIVIQ is AI customer support for solo founders. Paste one script tag on your site and import your docs, pricing and FAQs. The AI answers visitors from that content only, and hands the chat to you when it can't. Meetings and every conversation sit in one shared inbox.

An alternative to Crisp · Intercom · Chatbase · Calendly

Everything built in. Nothing to connect.
auto_awesome JIVIQ AI: one assistant across chat, meetings and inbox
In Chat

Answers only from your knowledge base. It checks each claim against your docs before sending, and refuses rather than guesses.

In Meet

Prepares a brief before the call, transcribes and translates during it, and writes up notes and action items after.

In Inbox

In Copilot mode it drafts replies for you to send, edit or discard. The customer's earlier conversations sit beside the draft.

2–4s
typical time for an AI reply, drawn from your own knowledge base
24/7
answering in Autopilot mode, while you build, sleep or take a call
1
script tag to install. Unlimited teammates on every plan.

The AI takes the routine questions. When it can't answer, it escalates to you by email and push,
so you spend your time on the conversations that need you.

The problem

Every tool knows something.
None of them know everything.

The chat widget knows what they asked today. Your email knows what you discussed last month. The CRM knows who they are. The calendar knows when you met. None of them share that with each other, so you end up doing it by hand.

chat Crisp
calendar_month Calendly
hub HubSpot
person You the integration layer
description Notion
video_call Loom
bug_report Linear

The founder becomes the only source of truth.
You copy context from one browser tab to the next.
That work adds up fast.

How it works

One widget. Everything connected.

Three steps. The install guide covers WordPress, Webflow, Shopify, Squarespace and Google Tag Manager.

1

Add one widget to your website

Copy the script tag from Chat Studio → Install and paste it before </body>. Then add your domain to Allowed Websites so the chat can load there.

// Paste before </body>
<script src="https://widget.jiviq.com/v1.js"
        data-tenant="your-workspace"
        data-capability="your-inbox"></script>
south
2

Connect your knowledge

Import your sitemap (up to 1,000 pages per job) or llms.txt, or upload PDF, DOCX, TXT, CSV and MD files up to 25 MB. When your content changes, click "Refresh from website". See importing your website.

language Your website
menu_book Knowledge base
integration_instructions API documentation
sell Pricing pages
quiz FAQs
add_circle Any knowledge you add
south
3

Choose who answers first.
The AI or you.

In Autopilot, the AI replies to visitors itself. In Copilot, it drafts and you approve. In Off, only people reply. Either way, answers come from your content only. If the answer isn't in your knowledge base, the AI says so and offers to pass the chat to your team.

Questions it couldn't answer show up under Assistant Gaps, so you can add the answer once. Read how JIVIQ answers questions.

Connected to language Website menu_book Docs sell Pricing quiz FAQs +2 more
support_agent
JIVIQ AI Online
What's the rate limit on your API?
just now
auto_awesome Reading from API Documentation
The standard plan allows 1,000 requests per minute per API key. Enterprise plans can go up to 10,000 RPM — want me to send over the full rate limit table?
link Answered from: API Documentation
just now
Unified customer context

Everything about a customer,
in one place.

Customer Context keeps one record per customer. Conversations from all your workspaces feed into it, so when someone writes in you can see what they asked before and which meetings they've had.


  • chat_bubble Full chat history, threaded by customer

  • mail Email thread, linked to the same timeline (coming soon)

  • notes Meeting transcripts, notes and action items on the same record

  • new_releases Verified identity, so history follows a logged-in customer across devices
Customer timeline — Arjun S.
chat_bubble
Chat · 2 days ago
"How does the API rate limiting work?"
description
Chat · 5 days ago
Asked for a demo of the Enterprise tier
video_call
Demo call · 2 weeks ago
Walked through integrations. Asked about exports.
new_releases
Feature request
Bulk export for submissions
Suggested reply
Customer asked:

"Can we get a custom SLA for our team?"

Draft from your knowledge base:

"Absolutely — we offer custom SLAs from the Growth tier upward. Happy to walk you through what's included. Want to jump on a quick call this week, or should I send the details over email?"

Copilot mode

The AI drafts.
You decide.

Copilot is the default mode. The AI writes a draft from your knowledge base and marks the chat "waiting on you". You send it, edit it or discard it. Visitors don't see an AI badge on replies you send this way. See Copilot mode.


  • record_voice_over Send, Edit or Discard on every draft

  • psychology Pick a tone: Professional, Friendly or Matter-of-fact

  • auto_awesome "Suggest reply" button for any open conversation
One continuous context

From first chat to follow-up,
no copy-pasting.

Each step adds to the same customer record, so the next step starts with what came before.

travel_explore
Visitor arrives
AI answers questions from your docs and pricing
arrow_forward
calendar_month
Meeting booked
A brief from the chat history is ready before the call
arrow_forward
mic
Call happens
Transcribed and translated live. Action items noted.
arrow_forward
send
Follow-up drafted
Notes and transcript saved to the customer record
Built for your lifecycle

From launch day
to a small team.

Start on Chat at $9 a month and move up when the questions pile up. Upgrades take effect right away.

rocket_launch

Solo Founder

Day Zero

Just launched? Put a chat on your site for $9 a month and answer it yourself. You'll see what your first visitors ask, and you can build your knowledge base from those questions.

trending_up

Solo Founder

Early Revenue

More questions than you can answer quickly? Turn on Copilot or Autopilot and let the AI take the routine ones from your docs, so you get time back for the product.

groups

4–5 Person Team

Scaling Up

Bringing in help? Invite teammates as Admins, Members or Viewers at no extra cost. Everyone sees the same conversation history.

Stack replacement

Everything built in.
Nothing to connect.

JIVIQ reads the website, docs, pricing pages and FAQs you already have, and covers jobs you might otherwise pay separate tools for.

cancel Crisp / Intercom Chat & inbox
arrow_forward
check_circle JIVIQ Chat
cancel Zoom / Google Meet Video calls
arrow_forward
check_circle JIVIQ Meet
cancel HubSpot CRM
arrow_forward
check_circle JIVIQ Customer Context
cancel Notion / GitBook / Confluence Knowledge base
arrow_forward
check_circle JIVIQ Knowledge Base
Separate tools: separate logins and bills
arrow_forward
JIVIQ: from $9/mo per website
link
Already have a knowledge base, API docs, or a pricing page? Import it by sitemap, llms.txt or single URL. Refresh it from the website whenever you change it. Every chat answer comes from your content, and the AI has no web browsing.
No credit card. No setup fee.

Your first 14 days are free.

Full Auto-Pilot features for 14 days. After that, pick Chat ($9), Co-Pilot ($19) or Auto-Pilot ($49) per website per month.

"JIVIQ is exactly the Customer Operating System for Founders I've been looking for. When you don't have a massive team, the friction of managing different platforms is overwhelming. JIVIQ consolidates many tools into one platform that truly understands early-stage founder pain. Its AI co-founder mode is like a god mode—way better than Fin by Intercom. A true game changer."
Eshwar D
Co-founder, QRTRAC
RESEARCH ASSISTANT

Having a hard time deciding?

Ask your favorite AI model or start your free trial to see how JIVIQ helps founders succeed.

Questions

Frequently asked questions

Short answers. The help center has the details.

Who is JIVIQ built for?
Solo founders and teams of one to five people who answer their own website support. If you handle support, demos and follow-ups yourself, JIVIQ is meant for you. Our founder, Avinash Meru, built it after doing that job across seven disconnected browser tabs.
What problem does JIVIQ solve?
Founders end up carrying customer context between tools: chat in one tab, calls in another, notes in a third. JIVIQ keeps chat, meetings, calls and customer history in one workspace, and its AI answers routine website questions from your own knowledge base.
How is JIVIQ different from Crisp or Intercom?
Crisp and Intercom are broad messaging suites. JIVIQ is narrower. Its AI answers only from your knowledge base, checks each claim against your docs before sending, and says it doesn't know rather than guessing. Pricing is flat per website with unlimited teammates, so adding a co-founder or contractor costs nothing extra.
How is JIVIQ different from HubSpot?
HubSpot is a CRM suite built for sales and service teams. JIVIQ is not a full CRM. It keeps one customer record built from your conversations and meetings, and focuses on answering website visitors.
Do I need technical skills to use JIVIQ?
No. You paste one script tag on your site (there are guides for WordPress, Webflow, Shopify, Squarespace and Google Tag Manager) and import your content from a sitemap or uploaded files. Start with the install guide.
Is there a free trial?
Yes. Your first 14 days are free, with no credit card required.
Are all JIVIQ features live today?
The chat widget, AI assistant, knowledge base, shared inbox, Meet, Audio Call and Customer Context are live. Some features, such as Forms, are in early access through Jiviq Labs; email support@jiviq.com to ask for access.
How does Meet work?
Meet runs video meetings in the browser with real-time transcription and translation. Before the call you get a brief built from the customer's chat history. Afterwards the transcript, notes and action items are saved to that customer's record. See JIVIQ Meet.
What is Customer Context?
Customer Context is one record per customer. Chats from all your workspaces, plus meetings and calls, feed into it by default. It isn't a sales CRM; it's the history you need before you reply.
How do I control how the AI sounds?
Set the assistant's name and pick a tone (Professional, Friendly or Matter-of-fact) in Chat Studio. What it says comes from your knowledge base, so better docs mean better answers. Questions it couldn't answer appear under Assistant Gaps for you to fill in.
Can visitors talk to a person instead of the AI?
Yes, at any time. The AI also hands over when it has no answer. Escalated chats send email and push alerts to your team, and after 15 minutes unattended JIVIQ reminds you again. See human handoff.
Does JIVIQ integrate with my existing tools?
JIVIQ installs on any website that accepts a script tag. Connections to other apps aren't covered in the help center yet. If you need one, email support@jiviq.com and tell us what you use.
How much does JIVIQ cost?
JIVIQ has three plans, priced per website: Chat at $9 a month, Co-Pilot at $19 and Auto-Pilot at $49. Billed yearly they cost $84, $180 and $470. Every plan includes unlimited teammates, and every account starts with a 14-day free trial with no card required.
Is there a free plan?
No. There's a 14-day free trial with full Auto-Pilot features and no credit card. After day 14, JIVIQ and the widget pause until you choose a plan.
Can I cancel at any time?
Yes. Go to the account menu → Billing → Cancel subscription. You keep access until the end of the period you've paid for.
Do you offer discounts?
Yearly billing saves up to 20%. We don't offer non-profit or student discounts.
What happens to my data if I cancel?
Your data is yours. If you need a copy, email support@jiviq.com before your access ends.
How is my data secured?
Data is encrypted in transit and at rest. Each workspace's data is kept separate, and nothing is shared across businesses.
Where can I read how you handle personal data?
In our Privacy Policy. For a question it doesn't answer, email support@jiviq.com.
Do I own my data?
Yes. Your customer conversations, meeting notes and knowledge base belong to you.
Who can see my customer data?
You and the teammates you invite. Roles control access: Owner and Admins manage settings, Members read and reply, Viewers can only read.
Where is my data stored?
JIVIQ is a fully managed cloud service with backups. There is no self-hosted or on-premise version.