Frequently Asked Questions

jiviq Booking is an all-in-one workspace and appointment scheduling platform designed specifically for service professionals to manage their calendars, clients, and payments effortlessly.

Most professionals have their booking page live in under 5 minutes. Simply add your services, define your availability, and share your personalized link.

No. Your booking page is completely web-based and works dynamically in any modern web browser on any device. Clients can book seamlessly without sign-ups or downloads.

Our AI engine learns your workflow preferences over time—clustering appointments back-to-back, strictly enforcing lunch blocks, and automatically limiting availability to optimize your schedule without manual adjustment.

Yes. Customers on our Pro and Business plans can connect their own custom domains so their booking page seamlessly lives at book.yourbusiness.com.

We support processing payments through Stripe and standard credit/debit cards, as well as allowing 'reserve without payment' options. (jiviq Payments is rolling out soon for seamless local options like UPI).

Absolutely. We employ bank-grade security protocols, robust browser persistence, and strict GDPR-compliance. We never sell or share your data.

Yes. jiviq automatically sends custom-timed email and SMS notifications (on premium plans) to both you and your client to ensure a 70% reduction in no-shows.

Yes! While keeping the process ad-free and distraction-free, you can upload your logo, modify the professional service wording, and apply your brand's unique color palette.

Yes. Our Pro plan supports up to 5 staff members, while our Business plan supports unlimited staff with routing logic and multiple business locations.

You can create specialized service listings that support distinct seat capacities. It enables frictionless group bookings with zero complexity while gathering the entire roster under a single organized dashboard.

Yes. Through our smart gatekeeping feature, you can toggle your services to require manual approval, giving you absolute control over who joins your client list.

Yes, our Free plan allows 1 staff calendar and up to 50 bookings per month entirely free forever. You only need to upgrade when your client volume outgrows it.

We will never block your clients abruptly. You will receive a friendly notification as you approach your limit, alongside instructions securely upgrade to the Pro plan.

Yes. We feature seamless two-way synching with Google Calendar, Outlook, and Apple Calendar, ensuring your personal blocks are accurately reflected on your booking page instantly.

You retain full dashboard control. As an owner, you can easily alter, refund, or terminate an appointment right from your dashboard, which auto-notifies the client.

Not out of the box currently, but the service phrasing is fully customizable, allowing you to manually set up options in your preferred language to accommodate your audience.

Yes! Custom intake forms let you require basic text inputs or multiple-choice questions right before a client finishes scheduling their session.

Yes. API access and advanced webhook capabilities are standard features on the Business tier, allowing seamless integration with your existing CRM software.

All users have access to our detailed Help Center. Pro members receive priority email support, and Business members gain access to a dedicated support concierge team.